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  • Sahriar Shuvo - Tech Journalist

Facebook's Workplace reached 7 million paid customers

Facebook's Workplace software reached a new height of 7 million concurrent paid users. The most innovative products that came out of Facebook Inc., Workplace is enterprise-level communication software similar to Microsoft’s Team and Slack app. Even last year the number of users was 5 million, which has now climbed by 40%.

Of course, it is still far behind Microsoft Team app which currently brings together 145 million daily active users. But if we compare Team with Workplace, the platform is relatively new. What moved the facts for Workplace is that people are already using Facebook for connectivity; they just attached several applications with visually similar features. And things are pretty more professional. Now it may be a different platform, but the gist of popular social media remains.

The pandemic has its dramatic effect in making more people work from home, and as a direct result, these platforms are thriving more than ever. Before that, people working at offices used these platforms to stay connected and exchange files that they worked on later hours. But now, many offices are performing tasks online. IT, financial, commercial, everything moved to online-based platforms one way or another. It raised the use case for these apps. Good news for Facebook Inc. It raised share prices, and they are earning even more from the Workplace app.

According to a post shared by Facebook founder Mark Zuckerberg on May 5th, 2021, “We built Workplace as an internal version of Facebook to run our own company,” he also added, “and it was so useful we started letting other organisations use it too, including everyone from Spotify to Starbucks to the World Health Organisation.” Now scaling these, we have an idea of the impact of the digital office management app.

“Workplace” platform falls under the same roof as Facebook Inc’s “Other” businesses. It also includes Oculus Rift and Portal hardware devices. Estimation says that a 2.8% revenue gained under the “other” business label.

A report published by CNBC showed us Microsoft had their most considerable growth in revenue in 2021 since 2018, and Azure cloud, Office apps, and team services had the most significant impact. They currently sell licenses to various software products to businesses all around the world. But even being a new player, Workplace got large companies like Zoom, Cisco, Dropbox, Google, and even Microsoft collaboration. Spotify & Starbucks are some of the large clients of the platform.

Facebook Workplace services include setup guides, domain management, workplace integrations, account management, authentication, IT configuration, account life cycle, security and governance, workplace API, and many more. Alongside Workplace, the company is also improving Oculus virtual reality tools and more way s for people to be together.

Revenue price rises to 48% in one jump due to higher-price ads on the platform, and these notions needed all the human help possible. And luckily, they had their platform steering to success. Workplace enterprise-level software’s are similar to regular Facebook, but companies and employees can keep an internal connection like Slack. Slack passed the 12 million user mark last year and is still making an impact by regular updates. According to Codorniou, Vice president of Workplace, “You could take my mom and put her on Workplace, and she would understand how to use it immediately.”

New Workplace features include live Q&A sessions, Google’s G Suite calendar app support, Microsoft 365 software integration, and emoji skin tones. Also, new features include ways to show correct ways to pronounce the names of colleagues.

Usually, people generally use the chat, newsfeed, library, groups, auto-translation, integration features in the Workplace app. Now with current statics and more businesses jumping on the platform, they are also improving service adequately. It may not go as far as Microsoft Team, or who knows, but these online-based platforms are helping businesses and connecting more people. It is making a difference.





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